Exchange and Refunds
We guarantee total customer satisfaction. If you are not completely satisfied with your online purchase, you may return unused merchandise within 30 days of the original shipped date for a prompt refund. You will be refunded for the merchandise total, plus applicable sales tax paid. Shipping and handling charges are not refundable unless product arrives damaged or the incorrect product was shipped. Please allow 14 business days for us to process your return. Please allow 1 to 2 billing cycles for the credit to show up on your credit card statement.
Please return your unused merchandise by following the instructions below.
If you return any part of your order and that order was part of a promotion, any refund may be reduced.
Email firstname.lastname@example.org with your order number and reason for return. We will send you a returns label.